Privacy Policy
Template Today Privacy Policy
Last Updated: August 20, 2025
This Privacy Policy describes how Template Today (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website at https://templatetoday.com/ (the “Website”) or purchase and download digital templates or other products (collectively, our “Services”). We are committed to protecting your privacy and handling your data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) in the EU, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other relevant data protection regulations.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not access or use our Services.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our Website with an updated “Last Updated” date. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
– Email: help@templatetoday.com
– Mail: RM 701, UNIT 127, 7/F, TWR B, NEW MANDARIN PLAZA, 14 SCIENCE MUSEUM RD, TSIM SHA TSUI, HONG KONG
Information We Collect
We collect information to provide, improve, and personalize our Services, process transactions, and comply with legal obligations. The types of information we collect depend on how you interact with our Services.
Information You Provide Directly
– Account and Profile Information: When you create an account, register, or make a purchase, we may collect your name, email address, username, password, billing address, payment details (processed via third-party providers), and any other information you choose to provide.
– Purchase and Download Information: Details related to your orders, such as the templates purchased, transaction history, and download activity.
– Communications: Information you provide when you contact us, participate in surveys, or submit feedback.
– Other Voluntary Information: Any content you upload or share, such as customizations to templates (if applicable).
Information Collected Automatically
– Device and Usage Information: IP address, browser type, operating system, device identifiers, pages viewed, time spent on the Website, referral sources, and general location data (e.g., country or city inferred from IP).
– Cookies and Similar Technologies: We use cookies, web beacons, and pixels to collect data on your interactions. This includes session cookies for functionality and analytics cookies to understand usage patterns. For more details, see our Cookie Policy (if applicable, or integrate here).
– Log Data: Server logs that record access times, errors, and security events.
Information from Third Parties
– Payment Processors: We receive confirmation of transactions but do not store full payment card details.
– Analytics Providers: Aggregated data from tools like Google Analytics to improve our Services.
– Other Sources: If you connect via social media or third-party authentication, we may receive basic profile information with your consent.
We do not intentionally collect sensitive personal information (e.g., racial or ethnic origin, health data, political opinions) unless required for a specific service.
How We Use Your Information
We use your information for legitimate business purposes, including:
– Providing Services: To process purchases, deliver digital downloads, manage accounts, and fulfill orders.
– Personalization and Improvement: To customize recommendations, analyze usage trends, and enhance our Website and templates.
– Communications: To send order confirmations, updates, marketing emails (with opt-out options), and respond to inquiries.
– Security and Fraud Prevention: To detect and prevent abuse, fraud, or unauthorized access.
– Legal Compliance: To comply with laws, respond to legal requests, or enforce our terms.
– Analytics and Research: Using de-identified or aggregated data to understand user behavior and improve products.
– Marketing and Advertising: To promote our Services, but we do not use third-party targeted advertising without consent.
We process data based on your consent (e.g., for marketing), contract performance (e.g., delivering templates), or legitimate interests (e.g., security).
Disclosure of Your Information
We do not sell your personal information to third parties. We may share information in the following limited circumstances:
– Service Providers: With vendors (e.g., payment processors like Stripe or PayPal, hosting services, email providers, analytics tools) who assist us and are bound by confidentiality and data protection obligations.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
– Legal Requirements: If required by law, subpoena, court order, or to protect our rights, users, or the public (e.g., in response to government requests).
– With Your Consent: If you explicitly agree, such as sharing with affiliates or partners for joint promotions.
– Aggregated/De-Identified Data: Non-personal data shared for research, marketing, or analytics without identifying individuals.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, including:
– Account data: While your account is active or as needed to provide Services.
– Transaction records: For 7 years to comply with tax and accounting laws.
– Marketing data: Until you opt out or withdraw consent.
– Logs and analytics: Up to 2 years for security and improvement purposes.
When no longer needed (e.g., after account deletion or 2 years of inactivity), we securely delete or anonymize data. You can request deletion at any time (see “Your Rights” below).
Security of Your Information
We implement industry-standard technical, administrative, and organizational measures to protect your data, including:
– Encryption of data in transit (e.g., SSL/TLS) and at rest where appropriate.
– Access controls, firewalls, regular security audits, and vulnerability testing.
– Secure payment processing via PCI DSS-compliant third parties.
However, no system is completely secure. We encourage you to use strong, unique passwords, enable two-factor authentication (if available), and report any suspected breaches immediately.
Your Privacy Rights
Depending on your location, you may have rights under data protection laws such as GDPR, CCPA/CPRA, or similar:
– Access: Request a copy of your personal information.
– Correction/Rectification: Update inaccurate or incomplete data.
– Deletion/Erasure: Request removal of your data (subject to legal exceptions, e.g., transaction records).
– Opt-Out of Sale/Sharing: We do not sell data, but you can opt-out of sharing for targeted advertising or analytics.
– Limit Use of Sensitive Data: Restrict processing of sensitive information (if any).
– Portability: Receive your data in a structured, machine-readable format.
– Objection/Restriction: Object to or restrict certain processing (e.g., direct marketing).
– Withdrawal of Consent: Revoke consent at any time (may affect service availability).
– Non-Discrimination: We won’t penalize you for exercising rights.
To exercise these rights, email us at help@templatetoday.com with sufficient details for verification (e.g., account email). We respond within 30-45 days (extendable under law). For CCPA, California residents can designate an authorized agent with proof. We honor browser-based opt-out signals like Global Privacy Control (GPC).
Under GDPR, our legal bases for processing include consent, contract necessity, and legitimate interests. If you’re in the EEA/UK, you can lodge a complaint with your local supervisory authority.
International Data Transfers
Our operations are based in Hong Kong, but we may use servers or providers in the US, EU, or other countries. For transfers from the EEA/UK, we rely on adequacy decisions, Standard Contractual Clauses, or other approved mechanisms to ensure compliance. By using our Services, you consent to such transfers where necessary.
Cookies and Tracking Technologies
We use cookies and similar technologies for:
– Essential purposes: Maintaining sessions, security, and functionality.
– Performance/Analytics: Understanding usage to improve Services.
– Marketing: Personalized content (opt-out available).
You can manage preferences via our cookie banner or browser settings. Rejecting cookies may limit functionality. We do not use third-party tracking for behavioral advertising without consent.
Links to Third-Party Sites
Our Website may contain links to external sites (e.g., payment providers or social media). We are not responsible for their content or privacy practices; please review their policies before interacting.
Children’s Privacy
Our Services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors without verifiable parental consent. If we discover such data, we will delete it promptly. Parents/guardians can contact us to review, modify, or delete any such information.
Paid Products and Payments
When you purchase templates or other products, we collect billing information (e.g., name, address, email) and share it with payment processors (e.g., Stripe, PayPal). We do not store full card details. Payment data is governed by the processors’ privacy policies. We use this information to manage subscriptions (if applicable), process refunds, and communicate about your purchases.
Changes to This Privacy Policy
We may revise this policy periodically. Material changes will be prominently notified on the Website, and we may email registered users. Continued use after changes indicates acceptance. We recommend reviewing this policy regularly.
This Privacy Policy is governed by the laws of Hong Kong, without regard to conflict of laws principles. Any disputes arising from this policy will be resolved in the courts of Hong Kong.